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Fees
PGKM is committed to the principle of “value billing.” The partner with principal responsibility for the client representation endeavors to assign each project to maximize efficiency and minimize client cost. That partner also reviews all invoices before they are sent for accuracy and appropriateness, and reduces them where appropriate.
Our concept of “value billing” is one-directional. Unless the firm and the client have agreed to an alternative billing arrangement, we will never increase the amount of an invoice or provide ourselves with a “performance fee” irrespective of the efficiencies or results.
Costs
We consider domestic telephone calls and faxes, postage and routine photocopying to be part of the firm’s overhead. Accordingly, the firm does not charge clients for these items. Nor is it the firm’s policy to charge clients for ordinary secretarial services or secretarial overtime unless:
- The extra time arose as a result of an unanticipated urgent client need
- The secretary was unable to provide the necessary services during normal business hours as a result of other work that was performed for the same client.
All other out-of-pocket costs are billed without any markup or administrative charge. It is firm policy to seek client authorization before incurring any significant disbursements.
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